Sourced life sciences and health care context
Research, care, and regulated records: Salesforce Administrator
Durham's FY 2025 Strategic Plan Impact Report identifies life sciences and health care as high-demand industries used to align workforce programs and employer engagement. Connect the operating context to a user workflow. Ask how the administrator would model the process, control access, handle exceptions, and prove that the change works for the people who use it. Life-sciences and care platforms may join research samples, clinical records, laboratory instruments, trials, patient access, quality events, validation, and regulated retention.
Evidence to request: Use a configuration exercise with users, records, permissions, automation, reports, and acceptance criteria. Define the research or care workflow, sample or patient identity, protected fields, instrument or clinical interface, validation evidence, quality gate, retention rule, and approval owner.
Sourced information technology context
Product, data, and service boundaries: Salesforce Administrator
The Durham report also identifies information technology as a high-demand industry in the city's workforce and business-support work. Set the automation boundary among Flow, validation rules, approvals, packaged features, and custom development. Require an example that includes scale, failure handling, testing, and release control. Information-technology roles can sit in product engineering, enterprise applications, data platforms, security, managed services, or public systems with different delivery evidence.
Evidence to request: Review a Flow or production defect with the trigger, affected records, diagnosis, correction, testing, and deployment path. State the product or service boundary, users, data ownership, production authority, integration surface, reliability target, release evidence, and after-launch responsibility.
Sourced advanced manufacturing context
Production, quality, and supply flow: Salesforce Administrator
Advanced manufacturing is another high-demand industry named in Durham's FY 2025 impact report and related workforce alignment activity. Define platform support and governance. Candidates should explain intake, prioritization, sandbox use, deployment, documentation, data cleanup, user support, and the measures used after release. Advanced production can connect designs, bills of material, suppliers, equipment, work orders, quality results, serial or lot records, inventory, maintenance, and cost.
Evidence to request: Ask for a backlog or release the administrator owned, including stakeholder decisions, adoption evidence, and follow-up work. Trace the product from released design and sourced material through equipment, production, inspection, traceability, inventory, shipment, variance, and accountable process owner.