Sourced information technology context
Software, data processing, and business support: SAP PP
Charlotte's city-hosted Target Cluster Opportunity Analysis defines information technology to include software publishing, data processing and hosting, computer systems design, office administration, and business support services. Translate the operating setting into material masters, planning strategies, lot sizes, bills of material, routings, work centers, and order controls. Ask the consultant to trace one product from demand through confirmation and receipt. A technology role may support a product, hosting operation, client delivery team, or internal business function, each with different data rights and production duties.
Evidence to request: Use a demand-to-production exercise and require planning, supply, capacity, order, confirmation, quality, and costing decisions. Define the customer, service boundary, data handled, deployment authority, support target, commercial obligation, and acceptance measure.
Sourced logistics and distribution context
Freight, warehouse, and transport records: SAP PP
The Charlotte analysis defines logistics and distribution across air, road, rail, freight arrangement, delivery, and warehousing activities. Set boundaries among PP, Materials Management, Sales, Quality Management, plant maintenance, costing, warehouse tools, and manufacturing systems. Require a comparable integration example with recovery steps. Distribution systems must align orders, inventory, capacity, carriers, locations, status events, exceptions, and billing while physical goods remain in motion.
Evidence to request: Review a shop-floor or planning interface with mapping, timing, failure handling, replay, and production reconciliation. Map the order or shipment lifecycle, transport modes, warehouse handoffs, partner messages, peak volumes, exception queue, reconciliation, and after-hours ownership.
Sourced headquarters and enterprise operations context
Shared services across business units: SAP PP
A 2026 City of Charlotte economic-development update reports that nineteen Fortune 1000 companies have headquarters in the region and describes an ecosystem of executive leadership, professional services, and global connections. Define data, testing, cutover, and plant-support ownership. Candidates should cover materials, recipes or routings, resources, inventory, open orders, planning runs, interfaces, and operational sign-off. Headquarters systems can span legal entities, business units, shared services, acquisitions, approval chains, reporting calendars, and identity rules under several process owners.
Evidence to request: Ask for a plant cutover or planning recovery the consultant owned, including stock, open orders, jobs, exceptions, and fallback. Set the entities and functions in scope, system authorities, consolidation rules, approval design, reporting deadlines, integration boundaries, and cutover decision maker.