Sourced information technology context
Software, data processing, and business support: SAP Basis
Charlotte's city-hosted Target Cluster Opportunity Analysis defines information technology to include software publishing, data processing and hosting, computer systems design, office administration, and business support services. Map the operating setting to system sizing, landscape separation, identity, network paths, high availability, and recovery objectives. Ask the engineer to explain the limits that drove the design. A technology role may support a product, hosting operation, client delivery team, or internal business function, each with different data rights and production duties.
Evidence to request: Review a landscape diagram and ask for sizing, isolation, identity, network, availability, and recovery decisions. Define the customer, service boundary, data handled, deployment authority, support target, commercial obligation, and acceptance measure.
Sourced logistics and distribution context
Freight, warehouse, and transport records: SAP Basis
The Charlotte analysis defines logistics and distribution across air, road, rail, freight arrangement, delivery, and warehousing activities. Define ownership for kernels, support packages, upgrades, transports, certificates, interfaces, and database maintenance. Require evidence from a controlled production change. Distribution systems must align orders, inventory, capacity, carriers, locations, status events, exceptions, and billing while physical goods remain in motion.
Evidence to request: Use an upgrade or transport scenario with prerequisites, testing, downtime, communication, fallback, and evidence capture. Map the order or shipment lifecycle, transport modes, warehouse handoffs, partner messages, peak volumes, exception queue, reconciliation, and after-hours ownership.
Sourced headquarters and enterprise operations context
Shared services across business units: SAP Basis
A 2026 City of Charlotte economic-development update reports that nineteen Fortune 1000 companies have headquarters in the region and describes an ecosystem of executive leadership, professional services, and global connections. Set the incident and continuity boundary. Candidates should cover alerting, work processes, dumps, locks, jobs, capacity, backups, failover, vendor escalation, and post-incident checks. Headquarters systems can span legal entities, business units, shared services, acquisitions, approval chains, reporting calendars, and identity rules under several process owners.
Evidence to request: Ask for a production incident the engineer diagnosed, including signals, commands, recovery, business communication, and preventive work. Set the entities and functions in scope, system authorities, consolidation rules, approval design, reporting deadlines, integration boundaries, and cutover decision maker.