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ERP Systems Analyst, Manufacturing and NetSuite

Leominster, MA (proposed; work arrangement to be confirmed)Direct HirePosted Oct 16, 2026

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Screening questions

Share specific examples from your own work. The recruiting team will review your answers alongside your resume.

Which ERP systems have you supported in manufacturing, and what issues did you personally resolve? Walk me through a recent ticket from the initial request to closure.

Walk me through how purchasing, production, inventory, sales orders, shipping, and finance connect in your environment. Which parts have you personally supported?

Describe an inventory, production, or purchasing discrepancy you investigated. What records did you compare, what tools did you use, and how did you confirm the correction?

Tell me about helping an employee who was struggling with an ERP workflow. How did you diagnose the issue, explain the process, and make sure they could complete the work independently?

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You're applying for

ERP Systems Analyst, Manufacturing and NetSuite

Leominster, MA (proposed; work arrangement to be confirmed)

Direct Hire

About the Company

An established North American plastics manufacturer is hiring an ERP Systems Analyst to support employees across manufacturing, inventory, purchasing, warehousing and finance. The company operates in Massachusetts and the Montreal area and is transitioning from legacy Sage and SAP environments to NetSuite.

About the Role

You will serve as an internal ERP support resource through the transition and after go-live. Work with plant, warehouse and office employees to investigate system problems, improve data accuracy and help users follow agreed workflows.

An external implementation partner is already handling configuration and process design. You will own first-line investigation, user communication, issue tracking and follow-through, with complex configuration and customization escalated to external ERP specialists. A managed IT provider supports general technology needs.

This is a full-time, permanent position. NetSuite experience is preferred; candidates with relevant manufacturing support experience on other ERP platforms are welcome.

What You'll Do

Triage ERP support requests, reproduce issues and investigate transaction, access, data and workflow problems.

Support connected purchasing, raw-material, production, finished-goods, sales-order, shipping, invoicing and finance processes.

Investigate inventory, production and purchasing discrepancies using Excel and ERP reports.

Assist with testing, data validation, workflow walkthroughs, training and go-live preparation.

Help employees complete daily transactions accurately and reinforce agreed processes after launch.

Maintain issue records, user guides, known fixes and support procedures.

Identify recurring errors and manual workarounds, and help address their causes.

Coordinate complex ERP issues with the implementation partner and routine technology issues with the managed IT provider.

Track escalations and confirm that users can complete their work after a fix.

What We're Looking For

Hands-on ERP support, administration, business systems analysis or comparable experience in a manufacturing environment.

Personal responsibility for diagnosing and resolving ERP issues, including support for other users.

Understanding of build-to-inventory, order-to-cash and procure-to-pay, including how production, inventory, purchasing and finance connect.

Practical data investigation skills, Excel proficiency and experience reconciling discrepancies.

Clear communication with plant, warehouse and office users; ability to train users and document processes.

Ability to organize support requests and follow issues through to resolution.

Relevant education or equivalent practical experience. Approximately 3-5 years is a guide, not a fixed cutoff.

Preferred: NetSuite support or administration, ERP go-live or stabilization, work orders, bills of material, MRP, job costing or warehouse management.

Helpful: general IT troubleshooting and coordination with an MSP or external ERP partner.

The role does not require SuiteScript development, solution architecture or full implementation leadership.

Key Skills

Manufacturing ERP support and administrationERP troubleshooting and ticket ownershipBuild-to-inventory, order-to-cash and procure-to-payData investigation, reconciliation and ExcelUser support, training and documentation

Role Logistics

Role Title: ERP Systems Analyst, Manufacturing and NetSuite
Work Authorization: Sponsorship policy is not yet confirmed; the recruiter will discuss work authorization and sponsorship needs.
Location: Leominster, Massachusetts is the proposed primary worksite; exact location and attendance expectations remain to be confirmed.
Remote Policy: Work arrangement is not yet confirmed. Do not assume remote or hybrid availability.
Compensation: Target base salary of $120,000 per year, with flexibility for the right person. Final compensation, bonus and benefits will be discussed during the hiring process.

Recruiter review

The Crosscheck team reviews every application and follows up when there is a potential fit.